🔒GDPR Privacy Policy

Effective Date: 12 December 2024
Last Updated: 6 January 2025

Welcome to Everlasting Luck LTD! Your privacy is incredibly important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

📍 Registered Office

Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire SK10 1LT
United Kingdom

📧 Email: in**@ev*************.uk

1. Who We Are

Everlasting Luck LTD (“we,” “us,” or “our”) operates the website https://everlastingluck.co.uk and is responsible for processing your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact Details: Full name, email address, postal address.
  • Payment Information: Securely processed by our payment provider (WooPayments) when purchasing entries.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Competition Data: Your entries, answers to competition questions, and prize wins.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Process Entries: Manage your competition entries and notify you of results.
  • Customer Support: Respond to your enquiries and provide assistance.
  • Payment Processing: Facilitate secure transactions via Stripe.
  • Marketing: Send promotional emails (only with your consent).
  • Legal Compliance: Meet obligations such as fraud prevention.

4. Legal Basis for Processing

We process your data under these legal bases:

  • Contract: To fulfil our agreement when you enter competitions or use our services.
  • Consent: When you opt in to receive marketing communications.
  • Legal Obligation: For compliance with applicable laws (e.g., fraud prevention).
  • Legitimate Interests: To improve our services and ensure site security.

5. How We Share Your Data

We do not sell or trade your personal data. However, we may share your data with:

  • Service Providers: For secure payment processing (e.g., Stripe).
  • Legal Authorities: When required by law or for fraud prevention.
  • Hosting Providers: To ensure smooth operation of our website.

All third parties we work with are GDPR-compliant and bound by confidentiality agreements.

6. Data Retention

We retain your personal data only for as long as necessary:

  • Competition Entries: Retained for 12 months after the competition closes.
  • Payment Data: Retained for 7 years to comply with financial regulations.
  • Marketing Data: Stored until you withdraw consent.

7. Your Rights

Under the GDPR and the UK Data Protection Act 2018, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Rectify inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data (Right to be Forgotten).
  • Objection: Object to the processing of your data for marketing purposes.
  • Restriction: Limit the processing of your data.
  • Data Portability: Request your data in a structured, machine-readable format.

📧 To exercise your rights, email us at: in**@ev*************.uk

8. Cookies and Tracking

We use cookies to enhance your experience. For full details, please see our Cookies Policy.

9. Data Security

We use robust security measures to protect your personal data:

  • Encryption: Data is encrypted during transmission (SSL).
  • Access Control: Limited to authorised personnel only.
  • Regular Monitoring: Systems are routinely monitored for vulnerabilities.

10. International Data Transfers

Your data is processed within the UK. If we transfer data outside the UK, we ensure it is protected to UK standards through:

  • Adequacy Decisions
  • Standard Contractual Clauses (SCCs)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: in**@ev*************.uk
📍 Address:
Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire SK10 1LT
United Kingdom

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