🔒Privacy Policy

Effective Date: 12 December 2024
Last Updated: 6 January 2025

At Everlasting Luck LTD (“we,” “us,” or “our”), we are dedicated to protecting your personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

📍 Company Information

  • Company Name: Everlasting Luck LTD
  • Registered Address:
    Suite 105, Fence House
    Fence Avenue
    Macclesfield
    Cheshire SK10 1LT
    United Kingdom
  • Company Number: 16132653
  • 📧 Email: in**@ev*************.uk

1. Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification: Name, email, phone number, postal address.
  • Transaction Data: Payment details, purchase history, competition entries.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Marketing Preferences: Your preferences for receiving marketing communications.

2. How We Use Your Data

We use your personal data to:

✅ Provide Services: Process your competition entries and fulfil prizes.
✅ Customer Support: Respond to your queries and provide assistance.
✅ Marketing: Send promotional emails if you’ve opted in.
✅ Compliance: Ensure legal and regulatory compliance (e.g., fraud prevention).
✅ Website Improvement: Analyse site data to improve functionality and user experience.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Obligation: To fulfil our agreement when you participate in competitions.
  • Legitimate Interest: To provide customer service and improve our website.
  • Consent: When you opt in to receive marketing communications.
  • Legal Obligation: To comply with applicable laws (e.g., financial reporting).

4. Data Retention

We retain your personal data only as long as necessary:

  • Competition Entries: Retained for 12 months after the competition closes.
  • Payment Data: Retained for 7 years to comply with financial regulations.
  • Marketing Data: Stored until you unsubscribe or withdraw consent.

5. Your Rights

Under the GDPR and the UK Data Protection Act 2018, you have the right to:

  • ✅ Access: Request a copy of your personal data.
  • ✅ Rectify: Correct inaccurate or incomplete information.
  • ✅ Erase: Request deletion of your personal data (Right to be Forgotten).
  • ✅ Restrict Processing: Limit how we process your data.
  • ✅ Object: Opt out of marketing communications.
  • ✅ Data Portability: Request your data in a portable format.

📧 To exercise these rights, email us at: in**@ev*************.uk

6. Cookies

We use cookies to enhance your browsing experience. For full details, refer to our Cookies Policy.

7. Data Security

We implement strong security measures to protect your personal data:

  • 🔒 Encryption: Your data is encrypted during transmission (SSL).
  • 🔒 Access Control: Limited to authorised personnel only.
  • 🔒 Monitoring: Systems are regularly reviewed for vulnerabilities.

8. Third-Party Sharing

We share data only with trusted third parties:

  • Payment Processors: Stripe (for secure transactions).
  • Marketing Tools: Email platforms (for promotional campaigns, with your consent).
  • Legal Authorities: As required by law for fraud prevention.

All third parties we engage comply with GDPR and uphold strict confidentiality standards.

9. International Transfers

Your data is processed within the UK. If we need to transfer data outside the UK/EU, we will ensure compliance with GDPR by implementing:

  • Adequacy Decisions
  • Standard Contractual Clauses (SCCs)

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. We’ll notify you of significant updates via email or website announcements.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

📧 Email: in**@ev*************.uk
📍 Address:
Everlasting Luck LTD
Suite 105, Fence House
Fence Avenue
Macclesfield
Cheshire SK10 1LT
United Kingdom

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